Sarang
Shukla
User Interface Speaks
Through
INTERACTION
Design Brief
Modern employees are dissatisfied and disappointed with the obsolete organisational processes and outdated systems.
Background Research
Problem Statement
Modern employees are dissatisfied and disappointed with the obsolete organisational processes and outdated systems.
Target Audiance
Millenniels in IT industries & in corporate.
User Research
-
Interviews with IT employee age between 24 to 44.
-
Online Survey with 150 company campus hire interns.
-
3 User Group (HR, New Joiner , spoc)
Competitive Benchmarking
Episodes (Mobile game)
-
Character decision based driven story game.
Hitachiwebapp (Compliance Training app)
-
Audio/video learning material
-
Minimal and upfront information.
-
Multiple Choice assesment test with scoring.
Snapchat (Socialmedia app)
-
Personalisation and character customisation
Proposed Solution
Highly engaging gamification based onboarding application. which can add vlaues for both employer and employee.
Persona
User Group 1
They want to educate employees
about organisations policies by conducting effective induction.
Human Resource
(Age 23 - 44)
User Group 2
"They have to attend Long
mandatory induction session to understand company policies"
New Joiner
(Age 22 - 40)
User Group 3
"They want to educate employees about policies by conducting effective induction."
Vertical Spoc
(Age 30 - 55)
Responsive Behaviour
Gamification Features
Choose Character
Leader Board
Hero Points
-
Best Avatar
-
Top 3 Finisher
-
Leader Board
-
Like Avatar
Awards & Rewards
-
Audio/Video Assesment.
-
Chat with HR
-
Upload document
-
Access updated policy
-
Know your buddy
Process Features
User earns points with the game progression by completing certain task and different stages. These points can be used to customise avatar
Advantages over the
traditional induction process
Reduced workload for HR and SPOC
Knowledge Hub
for employee
Effortless
Induction
Employee
Data center
Higher Employee
Retention
Increased
Engagement
Interactive
Onboarding
Easy Compliance
Reporting
Less Paper
Work
Manage &
Update content
The Induction GAME
Insurance
Portal
Algorithm
Platform
NFC Banking Application
Insurance Portal
Mobile
Banking
Health Insurance
B2B & B2C, Responsive Website
AI Algorithm Platform
B2B, Ai Code selling website
NFC Card Management
B2C, Mpbie First Webapp
Online Insurance Portal
B2B & B2C , Mobile First Website
Mobile Banking Application
B2C , Mobile App
Previous WORK
Future Of Employee Induction
Gamifying Induction Process: Making onboarding enjoyable for millennials and new joiners in the IT industry.
An Interactive and engaging knowledge sharing game experience which will enhance the overall onboarding/induction experience for newly joined employee by converting induction process into a theme based game. The induction game concept will provide a holistic user experience to all stakeholders.
MSc Design Management
Thesis ...
Gamification of HR Process in IT Industry
Case Introduction
Case Study Vision
The aim was to create an interactive and engaging knowledge sharing game experience which will enhance the overall onboarding and induction experience for newly joined employee by converting induction process into a theme-based game, where employee can choose a theme to start induction process.
About Thesis
Thesis was based on gamifying the human resource management system and make induction and onboarding process interesting for new joiners specially millennials working in IT industry, I started with primary research and created an engaging digital induction game concept.
The Design Challange
Collecting solid evidence through primary and secondary research to backup the idea of creating an induction game, It was a challenge to cater Introducing digital platforms while also keeping in mind user centric design practices, the regulations for government security services, personal data protection, and accessibility features according to UN standards. Creating best suited journey for both amateur and experienced user groups. Striking a balance between educating a user and completing his journey in minimum steps. A government experience must convey the feelings of security, trust, efficiency by empathising with users.
My Role
-
UX/UI Design.
-
Conducting UX research to collect qualitative and quantitative data.
-
Building the POC from scratch with evidence to support MSc thesis.
-
UX research , wire-framing, prototyping. Visual mockups following brand guidelines.